Extract digital currency should be mailbox in advance: personal Center - Security Settings - mailbox authentication.
1. Ordinary currency withdrawal
If you need to withdraw money to other platforms, you can withdraw money through fund management - withdraw money - ordinary withdraw money - select the corresponding currency for cash operation:
Click the address book to add addresses.
Each currency corresponds to a different address. Please check whether the check address and currency are correct before drawing currency.
After confirming the information, click "submit" to complete the withdrawal.
2. Internal transfer
Bitfinance supports currency withdrawals and internal currency transfers. Transfer fee between internal platforms 0
Click on capital management - raise currency - internal transfer - choose the corresponding currency for withdrawals:
When filling in the information, please check whether the account type and account name are correct.
When the application is made, the following status will be displayed in the withdrawal note according to the currency presentation.
Waiting for withdrawals: application for withdrawals has been submitted and waiting for withdrawals. (if there is congestion in demand, we need to wait in line).
Manual Audit: According to the Bitfinance system, part of the cash demand requirements for manual audit, will be confirmed by customer service personnel telephone.
Cash in: system is processing for you to remit, at this time manual can not participate in operation, please be patient.
Cash withdrawal success: assets have been completed from platform. You can query in the corresponding block.
If it is still not found in the block after more than 48 hours after successful withdrawals, please contact the customer service.
Customer service telephone: 4001-600-900
Working hours: 7*24 hours for you.