Dear Bitfinance users:
In order to provide you with better service, Bitfinance Platform decided to stop the telephone consultation channel at 10:00 on November 12, 2018, and 16:00 on November 12, 2018, Hong Kong time, and adjust the customer service channel to work order acceptance. Work order acceptance channel can respond quickly to 7x24, with large number of visits and concurrency, accurate problem location and clear problem classification. Customer service personnel are specially responsible for handling each classification problem, so as to solve the problem quickly and greatly improve work efficiency.
The unified contacts are as follows:
Job acceptance and problem solving (7x24h): https://www.Bitfinance.pro/account/users/support
Thank you for your support for Bitfinance. We will continue to provide you with high quality services.
November 12, 2018 (HKT)